Life Carriers Lag Behind In Customer Tech Support

August 03, 2015 by Madison Jacobs

Attention life insurers - opportunity is knocking on the customer service experience front! 

Via - These days, people can bank through their smartphone, trade stocks online and instantly view their investments – all thanks to the latest Internet and mobile technology.

Unfortunately, the same can’t be said about life insurance. Unlike other financial institutions, life insurance companies have been slow to implement consumer-oriented technology, or even to provide policy data through more traditional means. This situation is simply unacceptable in today’s high-tech world.

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